Terms & Conditions
PURCHASE
Thank you for shopping with Isidora The Label. Please read these Terms and Conditions carefully to ensure you are fully aware of your rights when purchasing products from our website.
Please provide accurate details at the time of making your purchase. Please be aware that you must enter a correct delivery/shipping address and delivery/shipping instructions at the time of placing your order. If you enter a wrong address, Isidora The Label is not obliged to re-send the order to the correct address at our own expense.
PURCHASE PRICE
All the prices on our website are in Australian dollars (AUD) and include GST. Pricing for all International orders will be calculated via our integrated currency converter. The international currency conversion will be charged by your bank and fees may vary accordingly. Please be aware that Isidora The Label reserves the right to change prices displayed on the website without notice to you.
PAYMENT
Isidora The Label accepts payment via credit card (Visa/Mastercard) and Paypal. Once your payment has been processed, we will email you a receipt which confirms your order.
PROCESSING OF ORDERS
Isidora The Label processes orders on business days (Monday to Friday) and excludes public holidays in Australia. We will provide you with a tracking number once your order has been shipped.
CANCELLATION OF ORDER
Isidora The Label may cancel your order if, for any reason we are unable to provide you with the product you have ordered. We will contact you should this occur. You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
PRODUCTS MISSING FROM AN ORDER
If a product is missing from your order when received, please contact us at isidorathelabel@hotmail.com with the order number and the applicable product code/name of the product you ordered and we will lodge an investigation.
SECURITY
Protection and safety of information relating to your personal details and credit card is very important. We use the highest strength Security Sockets Layer (SSL) encryption to transmit your personal and credit card details. SSL scrambles data as it travels from your computer to our website server. This means absolute security and privacy.